Plaid
Plaid is a financial technology company that provides APIs and infrastructure that allow developers and financial institutions to securely connect consumer bank accounts and financial data to apps for payments, lending, personal finance, and other financial services. Its platform enables account linking, balance and transaction data access, identity verification, and payment initiation, and it generates revenue through usage-based and enterprise contracts with fintechs, banks, and other financial service providers.
- API Management & Integration
- Payment Processing
- Data Integration & ETL
- Revenue
- $600.0M
- Employees
- 1,600
- Founded
- 2013
- Headquarters
- San Francisco, United States of America
What 85 Arbolus experts think of Plaid
85 customers have reviewed Plaid so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed Plaid
- C-Suite 76% (65)
- Director 20% (17)
- Manager 4% (3)
Employer names and spend open once the report publishes.
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Sentiment
25 Net Promoter Score, from 85 scored reviews- Promoters 34
- Passives 39
- Detractors 12
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 20 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 47% 30 answers
- 60% 10 answers
- 100% 1 answer
- 0% 1 answer
- 8.6/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 4.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Plaid customers
More in Data & Analytics and Commerce & Marketplaces
Other companies in both categories with a customer report.
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