PeopleStrong

peoplestrong.com · India

PeopleStrong is an HR technology company that provides a cloud-based human capital management platform covering core HR, payroll, talent acquisition, workforce management, and employee engagement for mid-sized and large enterprises, primarily in India and Asia-Pacific. It generates revenue through subscription fees for its SaaS platform and related implementation and support services.

  • HRIS & Core HR
  • Payroll
  • Applicant Tracking & Recruiting
Revenue
$45.0M
Employees
900
Founded
2005
Headquarters
India

What 33 Arbolus experts think of PeopleStrong

NPS scores are skewed positively, with over 60% providing scores of 8 or higher and several perfect 10s. Renewal intent is high among mid and high spenders, particularly where operational efficiency and compliance have improved. Most users are in mature implementation stages, with a minority in pilot or less-than-one-year stages. Positive feedback emphasizes automation benefits, usability, and local support, while negative outliers cite integration gaps and advanced analytics needs. Overall Customer Sentiment: Positive

Who reviewed PeopleStrong

Total customers 33 31 current · 2 former
Reviews growth +24 in six months
Seniority of respondents
  • C-Suite 70% (23)
  • Director 23% (8)
  • Manager 7% (2)
Generalist Leader C-Suite NPS 7
People Executive Director NPS 9 Will renew
Not specified Director NPS 3 Not renewing

Employer names and spend open in the full report, along with the other 30 customers.

Everything 33 customers told us about PeopleStrong.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

36 Net Promoter Score, from 33 scored reviews
  • Promoters 17
  • Passives 11
  • Detractors 5

Cumulative NPS by month

+2 over 6 months
  • Apr 6
  • May 7
  • Jun 7
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 26 across 6 companies.

Praised

  • AI-Powered Automation Expansion
  • Superior Integration with Enterprise Systems
  • Broader Workflow Automation
  • Comprehensive Platform for HR Automation

Criticised

  • Churn Risk from AI Gaps and Complexity
  • Non-renewal for Value or Customization Issues
  • Switching Risk to Global Providers
  • Customization and Implementation Complexity

What customers say

Comprehensive Platform for HR Automation
“I would recommend PeopleStrong for its ability to manage all major HR processes in one place, reducing manual work and streamlining central operations.”
Strong Regional Focus and Compliance
“PeopleStrong stood out for strong localization, regional payroll support, and compliance, while being more cost-effective than large global HRM providers.”
Mobile-First and Scalable Usability
“The platform is easy to use, mobile-friendly, and scales well, helping both desk and field employees engage effectively.”

Renewal intent

Plan to renew 47%
  • Will renew 7
  • Undecided 4
  • Not renewing 4

Plan to renew, by seniority

  • C-Suite 36% 11 answers
  • Director 75% 4 answers
  • 9.3/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

Top alternatives

Most weighed by PeopleStrong customers

Report

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