Personio SE & Co. KG
Personio is a human resources software company that provides an all-in-one HR, payroll, and recruiting platform for small and mid-sized businesses in Europe. Its cloud-based system centralizes employee data, automates HR processes such as onboarding, time tracking, and payroll, and supports talent acquisition workflows. The company generates revenue through subscription fees for its SaaS platform and related services.
- HRIS & Core HR
- Payroll
- Applicant Tracking & Recruiting
- Revenue
- $250.0M
- Employees
- 2,200
- Founded
- 2015
- Headquarters
- Munich, Germany
What 18 Arbolus experts think of Personio SE & Co. KG
NPS distribution centers around scores of 7–8, with outliers at 4 and 10. Most responses indicate moderate satisfaction but not strong advocacy. Renewal intent is uncertain for the majority, particularly among Influencers, and only a minority indicate clear intent to renew. Stickiness is relatively high with over 75% in the 'More Than 1 Year' implementation stage, though this has not yet solidified renewal confidence. Key themes are satisfaction with core platform and reservations around long-term commitment due to integration or cost challenges.Overall Customer Sentiment: Neutral
Who reviewed Personio SE & Co. KG
- C-Suite 83% (15)
- Director 17% (3)
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Sentiment
-11 Net Promoter Score, from 18 scored reviews- Promoters 3
- Passives 10
- Detractors 5
Cumulative NPS by month
-1 over 3 months- Jul 8
- Aug 7
- Sep 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 16 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 38% 8 answers
- 0% 1 answer
- 7.3/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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