Deel
Deel provides a global payroll and compliance platform that enables companies to hire, pay, and manage employees and contractors in multiple countries while handling local tax, benefits, and regulatory requirements. The company serves businesses of all sizes, particularly remote-first and globally distributed teams, and generates revenue through subscription and usage-based fees for payroll, employer-of-record, and HR services.
- Payroll
- HRIS & Core HR
- Contractor & Freelancer Management
- Revenue
- $500.0M
- Employees
- 3,500
- Founded
- 2019
- Headquarters
- San Francisco, United States of America
What 70 Arbolus experts think of Deel
NPS scores cluster around 7-10 with high engagement from Influencers and Users, indicating generally positive sentiment. Renewal intent is strong, especially among high-spend, enterprise-scale clients, aligned with long-term adoption and active use across more than a year. Key expert feedback appreciates scalability, compliance coverage, and quality of support, though concerns remain about user interface complexity and flexibility for complex cases. Overall Customer Sentiment: Positive
Who reviewed Deel
- C-Suite 83% (58)
- Director 14% (10)
- Manager 3% (2)
Employer names and spend open in the full report, along with the other 67 customers.
Everything 70 customers told us about Deel.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 70 scored reviews- Promoters 27
- Passives 32
- Detractors 11
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 24 across 8 companies.
Praised
- Platform Flexibility and Usability
- Efficient Onboarding and Contractor Management
- Global Compliance Expertise
- Stronger AI-Driven Compliance
Criticised
- Process and Policy Gaps
- User Experience Challenges
- Limited Flexibility in Contracts
- Lack of Technological Innovation
What customers say
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 63% 43 answers
- 33% 6 answers
- 0% 1 answer
- 67% 3 answers
- 8.5/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Deel customers
Report
More in Financial Services & Payments and HR & Workforce
Other companies in both categories with a customer report.
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