Rippling
Rippling provides a unified workforce management platform that combines HR, payroll, benefits administration, IT device and app management, and finance tools so companies can manage employee data, onboarding, compliance, and operations from a single system. It serves businesses of all sizes, particularly SMBs and mid-market companies, and generates revenue through subscription fees for its cloud-based software modules and related services.
- HRIS & Core HR
- Payroll
- IT Consulting & Implementation
- Revenue
- $700.0M
- Employees
- 3,000
- Founded
- 2016
- Headquarters
- San Francisco, United States of America
What 71 Arbolus experts think of Rippling
Customer sentiment is positive overall: NPS is 27.5, and most recorded renewal responses are yes. The strongest driver is the value of consolidating HR, payroll and IT workflows, tempered by cost and support concerns.
Who reviewed Rippling
- C-Suite 75% (53)
- Director 23% (16)
- Manager 2% (1)
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Sentiment
29 Net Promoter Score, from 71 scored reviews- Promoters 31
- Passives 30
- Detractors 10
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 11 reviews, accumulated up to each month. Category median 22 across 11 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 53% 36 answers
- 73% 11 answers
- 33% 3 answers
- 8.6/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
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