Robert Half
Robert Half is a global professional staffing and consulting firm that provides temporary, permanent, and project-based talent solutions as well as risk, compliance, technology, and finance consulting services to businesses across industries. It operates specialized divisions for finance and accounting, technology, legal, creative and marketing, and administrative roles, and generates revenue primarily through placement fees and billable consulting hours. The company serves clients ranging from small businesses to large enterprises and public sector organizations worldwide.
- IT Consulting & Implementation
- IT Staffing & Talent Services
- Revenue
- $6.5B
- Employees
- 18,000
- Founded
- 1948
- Headquarters
- San Ramon, United States of America
What 15 Arbolus experts think of Robert Half
NPS distribution skews moderately positive, with 73% of customers rating NPS between 7 and 10, including two accounts with a maximum score of 10. However, renewal intent is predominantly Not Sure or negative, even among high NPS respondents. Long-term stickiness is strong: over 85% of experts indicate an implementation stage of 'More Than 1 Year.' This suggests customer satisfaction with ongoing service but notable hesitancy to commit to contract renewal, especially among larger clients.Overall Customer Sentiment: Neutral
Who reviewed Robert Half
- C-Suite 79% (12)
- Director 7% (1)
- Manager 14% (2)
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Sentiment
0 Net Promoter Score, from 15 scored reviews- Promoters 5
- Passives 5
- Detractors 5
Cumulative NPS by month
+1 over 5 months- Dec 6
- Jan 7
- Jun 8
- Jul 8
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 27%Plan to renew, by seniority
- 20% 10 answers
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
- 6.6/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
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