Sesame HR
Sesame HR is a Spain-based software company that provides a cloud HR platform for small and mid-sized businesses, offering modules for time and attendance, leave management, shift scheduling, performance, and other core HR processes. Its solution is sold on a subscription basis and is used by HR teams and managers to digitize and automate day-to-day people operations. The company primarily serves organizations in Spain and other European markets across a range of industries.
- HRIS & Core HR
- Workforce Management & Scheduling
- Revenue
- $6.0M
- Employees
- 120
- Founded
- 2015
- Headquarters
- Valencia del Mombuey, Spain
What 8 Arbolus experts think of Sesame HR
NPS scores cluster between 4 and 9, indicating a mixed-to-positive sentiment. 37.5% of contributors exhibit positive renewal intent, while another 37.5% are unsure or negative, underscoring cost sensitivity and feature satisfaction as key themes. Stickiness is moderate to high, with most being customers for over a year. Positive expert feedback centers on usability and operational reliability; critical feedback highlights cost, feature gaps, and limited advanced analytics.Overall Customer Sentiment: Neutral
Who reviewed Sesame HR
- C-Suite 62% (5)
- Director 12% (1)
- Manager 25% (2)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about Sesame HR.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 4
- Detractors 2
Cumulative NPS by month
+3 over 6 months- Apr 4
- Jul 6
- Dec 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.
Praised
- Advanced AI and Analytics Expansion
- Product Customization and New Features
- Scalability and Global Support Upgrade
- Streamlines HR Processes
Criticised
- Insufficient Analytics and Reporting
- Integration Depth and Scalability Limitations
- Price Sensitivity and Limited Innovation
- Switching Risk from AI-Driven Solutions
What customers say
Renewal intent
Plan to renew 29%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 0% 2 answers
- 7/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Sesame HR customersReport
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