shyftplan GmbH

shyftplan.com · Berlin Treptow, Germany

shyftplan GmbH provides a cloud-based workforce management and shift scheduling platform that helps companies plan, optimize, and communicate employee shifts, time tracking, and staffing needs. It serves industries with complex scheduling requirements such as manufacturing, logistics, retail, and healthcare, generating revenue through subscription-based SaaS licenses and related services.

  • Workforce Management & Scheduling
  • Project & Work Management
Revenue
$6.0M
Employees
70
Founded
2013
Headquarters
Berlin Treptow, Germany

What 18 Arbolus experts think of shyftplan GmbH

NPS scores range from 5 to 10, with most responses in the 7-10 segment, indicating overall moderate-to-positive sentiment. Positive renewal intent is strongly associated with longer-term users and high spenders, though pilot and newer users show greater uncertainty. About 40% of experts are at the pilot stage, 17% less than 1 year, and 43% over 1 year in implementation, highlighting a mix of customer tenures. Renewal intent is highest among those with mature, long-term adoption.Overall Customer Sentiment: Positive

Who reviewed shyftplan GmbH

Total customers 18 17 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 69% (12)
  • Director 8% (1)
  • Manager 23% (4)
Engineering Engineer C-Suite NPS 7 Undecided
Data Partner Not specified NPS 7
Revenue Partner C-Suite NPS 10

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Sentiment

16 Net Promoter Score, from 18 scored reviews
  • Promoters 7
  • Passives 7
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Jan 8
  • Feb 8
  • Mar 8
  • May 8
  • Jun 8
  • Jul 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 43%
  • Will renew 3
  • Undecided 1
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 100% 1 answer
  • Not specified 0% 2 answers
  • 9.7/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 5.7/10 Average score from customers not renewing

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