SmartRecruiters
SmartRecruiters is a talent acquisition software company that provides a cloud-based applicant tracking system and recruitment platform for mid-sized and large enterprises. Its platform helps organizations attract, engage, and hire candidates through job posting, candidate relationship management, and collaborative hiring workflows, sold on a subscription SaaS basis. The company serves customers across industries that need to manage high-volume and global hiring processes.
- Applicant Tracking & Recruiting
- Revenue
- $90.0M
- Employees
- 600
- Founded
- 2010
- Headquarters
- San Francisco, United States of America
What 14 Arbolus experts think of SmartRecruiters
NPS scores reflect a moderately positive sentiment, with Promoters (NPS 9-10) representing 23%, Passives (NPS 7-8) around 38%, and Detractors (NPS 6 or below) at 39%. Renewal intent is mixed: 30% say Yes, but 50% are Not Sure and 20% are in offboarding or non-renewal stages. Stickiness is highest among Users with >1 year of implementation, while pilot and Overall Customer Sentiment: Neutral
Who reviewed SmartRecruiters
- C-Suite 69% (10)
- Director 31% (4)
Employer names and spend open once the report publishes.
Tell us when the SmartRecruiters report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
-14 Net Promoter Score, from 14 scored reviews- Promoters 3
- Passives 6
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Aug 7
- Dec 7
- Mar 7
- May 7
- Jul 7
- Aug 7
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 18 across 6 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 14% 7 answers
- 100% 2 answers
- 8/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
Top alternatives
Most weighed by SmartRecruiters customers
More in Workplace & Productivity and HR & Workforce
Other companies in both categories with a customer report.
For people who use SmartRecruiters
Do you use SmartRecruiters at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 14 customers of SmartRecruiters have already contributed
Takes a few minutes. Your identity stays anonymous.