Sterling

sterlingcheck.com · New York City, United States of America

Sterling is a global provider of background screening and identity verification services, offering pre-employment and ongoing workforce screening, identity, and monitoring solutions to employers across industries. The company serves enterprises, mid-market, and small businesses with a cloud-based platform that integrates with HR systems to streamline hiring compliance and risk management. Revenue is generated through subscription and transaction-based fees for background checks and related verification services.

  • IT Consulting & Implementation
Revenue
$1.1B
Employees
6,500
Founded
1975
Headquarters
New York City, United States of America

What 5 Arbolus experts think of Sterling

5 customers have reviewed Sterling so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Sterling

Total customers 5 5 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Strategy Leader C-Suite NPS 4 Not renewing
Strategy Partner C-Suite NPS 9
Generalist Partner Director NPS 9 Undecided

Employer names and spend open once the report publishes.

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 4
  • Passives 0
  • Detractors 1

Cumulative NPS by month

-1 over 5 months
  • Jul 9
  • Jan 9
  • May 9
  • Jul 9
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

For people who use Sterling

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