SurePayroll
SurePayroll is an online payroll services provider that offers cloud-based payroll processing, tax filing, and related HR services for small businesses, household employers, and accountants in the United States. The platform automates payroll calculations, direct deposit, and federal, state, and local payroll tax payments and filings, generating revenue through subscription and per‑payroll fees. It also provides add-on services such as benefits administration and time tracking integrations.
- Payroll
- HRIS & Core HR
- Accounting & Bookkeeping Software
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 2000
- Headquarters
- Glenview, United States of America
What 5 Arbolus experts think of SurePayroll
The overwhelming sentiment from experts is positive, with NPS scores ranging from 7 to 9 and unanimous renewal intent. Most respondents are at the 'MoreThan1Year' implementation stage, indicating mature adoption and satisfaction. Key themes driving this sentiment include strong compliance guarantees, substantial time ROI, and intuitive self-service features. Limitations in analytics and HR scalability are noted but do not significantly detract from core user satisfaction. Overall Customer Sentiment: Positive.
Who reviewed SurePayroll
- C-Suite 80% (4)
- Manager 20% (1)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about SurePayroll.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 4
- Detractors 0
Praised
- Efficiency and Time ROI
- Affordability and Value for Small Teams
- Zero Defect Compliance
- Integration Efficiency
Criticised
- Predictive Analytics Gap
- Not for Large Enterprises
- Limited Scalability
- Competitive Platforms for Growth
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
Top alternatives
Most weighed by SurePayroll customers
Report
More in Commerce & Marketplaces and HR & Workforce
Other companies in both categories with a customer report.
For people who use SurePayroll
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