Sprout Solutions
Sprout Solutions is a Philippines-based provider of cloud HR and payroll software that helps companies manage timekeeping, payroll processing, benefits, and employee data in compliance with local regulations. It serves businesses of all sizes across the Philippines and Southeast Asia through a subscription-based SaaS platform and related implementation and support services.
- HRIS & Core HR
- Payroll
- Revenue
- $12.0M
- Employees
- 450
- Founded
- 2015
- Headquarters
- Taguig, Philippines
What 5 Arbolus experts think of Sprout Solutions
NPS scores among Sprout Solutions customers are generally strong, with most experts rating between 7-10. There is a trend of positive renewal intent for high and mid spenders with long-term usage, while some uncertainty exists among low spend and newer clients. Stickiness is high for most, especially those using Sprout for over a year, and expert feedback points to strengths in compliance and usability but expectations for added customization and analytics. Areas of improvement include deeper integrations and more flexible workflow support.Overall Customer Sentiment: Positive
Who reviewed Sprout Solutions
- C-Suite 25% (1)
- Director 25% (1)
- Manager 50% (3)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Sprout Solutions.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Cumulative NPS by month
+2 over 4 months- Apr 6
- May 7
- Jun 8
- Jul 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 18 across 4 companies.
Praised
- Payroll and Compliance Leadership
- Support during Implementation
- User-Friendly and Centralized HR Platform
- Broader Integration Ecosystem
Criticised
- Specialized Vendor Competition
- Decline in Customer Support Quality
- AI-Native Disruption
- User Experience Rigidity
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 100% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Sprout Solutions customers
Report
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