Staffmark
Staffmark is a staffing and workforce solutions company that provides temporary, temp-to-hire, and direct-hire recruitment services across a range of industries, including light industrial, administrative, and professional roles. It serves businesses that need flexible labor and talent acquisition support, generating revenue through placement fees and markups on hourly bill rates for contingent workers. Staffmark operates as part of Staffmark Group, delivering localized recruiting, screening, and workforce management services through branch offices across the United States.
- IT Staffing & Talent Services
- Revenue
- $250.0M
- Employees
- 600
- Founded
- 1970
- Headquarters
- Cincinnati, United States of America
What 6 Arbolus experts think of Staffmark
NPS responses span from 4–9, with many clustered in the 6–8 range. Renewal intent is split: only two experts indicate willingness to renew, while others are either unsure or negative, often citing concerns about candidate quality and shifting toward internal solutions. Implementation stages vary, with a notable share either offboarding or within the first year of use. Key feedback themes include strong appreciation for rapid hiring and workforce flexibility, tempered by agency fees, inconsistent candidate quality, and growing interest in automation or AI alternatives.Overall Customer Sentiment: Neutral
Who reviewed Staffmark
- C-Suite 50% (3)
- Director 50% (3)
Employer names and spend open in the full report, along with the other 3 customers.
Everything 6 customers told us about Staffmark.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-33 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 2
- Detractors 3
Cumulative NPS by month
-1 over 4 months- Mar 8
- Jun 8
- Jul 8
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -33 across 1 companies.
Praised
- Flexible Workforce Support
- Rapid Candidate Delivery
- Reducing Internal Recruiting Workload
- Expand Analytics and Reporting
Criticised
- Switching to Competing Agencies
- AI-based Talent Platforms
- Internal Recruitment Expansion
- Agency Fees and Cost Concerns
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 50% 2 answers
- 7/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Report
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