Arbolus Intelligence

Skello SAS

skello.io · Paris, France

Skello SAS provides cloud-based workforce management and scheduling software for hospitality, retail, and other multi-site businesses, helping managers plan shifts, track time and attendance, manage labor law compliance, and communicate with employees. The platform is sold on a subscription basis to businesses that need to optimize staffing and control labor costs across locations. Skello primarily serves customers in France and other European markets.

  • Workforce Management & Scheduling
  • Project & Work Management
Listed in
Revenue
$18.0M
Employees
180
Founded
2016
Headquarters
Paris, France

What 14 Arbolus experts think of Skello SAS

NPS scores trend strongly positive, with the majority of experts giving 8–10 and only a small minority below 6. Renewal intent is predominantly 'Yes' among high- and mid-spend clients, with some reporting uncertainty due to integration or pricing. Stickiness is also high, with most in the 'MoreThan1Year' implementation stage. Main qualitative themes include ease of use, administrative time savings, and robust compliance, balanced against concerns regarding advanced analytics and pricing as operations scale.Overall Customer Sentiment: Positive

Who reviewed Skello SAS

Total customers 14 14 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 67% (9)
  • Director 25% (4)
  • Manager 8% (1)
Engineering Leader Director NPS 9 Submitted Sep 2026
Operations Leader Director NPS 6 Will renew Submitted Feb 2026
Executive C-Suite NPS 9 Not renewing Submitted Feb 2026

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about Skello SAS.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

14 Net Promoter Score, from 14 scored reviews
  • Promoters 6
  • Passives 4
  • Detractors 4

Cumulative NPS by month

-1 over 6 months
  • Apr 8
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7
  • Oct 7

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 10 across 5 companies.

Praised

  • Integration and Feature Expansion
  • AI-Driven Optimization
  • International Support and Scalability
  • Tangible Operational Impact

Criticised

  • Scalability and Advanced Features
  • Reporting and Analytics Limitations
  • Integration with Broader HR/Payroll
  • International Platform Risk

What customers say

Tangible Operational Impact
“With Skello, we achieved clear time savings on scheduling and improved workforce visibility, significantly reducing manual errors and management workload.”
Centralized Workforce Management
“I appreciate that we can manage schedules, working hours, and absences all in one place, which saves time and streamlines day-to-day management.”
Ease of Use and Fast Adoption
“What stands out most is the platform's ease of use and how fast our managers and frontline staff adopted it, making the transition from manual scheduling simple and efficient.”

Renewal intent

Plan to renew 67%
  • Will renew 6
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 67% 6 answers
  • Director 50% 2 answers
  • Not specified 100% 1 answer
  • 6.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by Skello SAS customers

Report

Customer Report - Oct 2026 Oct 2026 14 + 1

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