SMARTRECRUITER
SmartRecruiters is a talent acquisition software company that provides a cloud-based applicant tracking system and recruitment marketing platform for mid-sized and enterprise organizations. Its platform helps employers attract, engage, and hire candidates through job posting, candidate relationship management, collaboration tools, and analytics, sold on a subscription basis. The company serves customers globally across multiple industries through SaaS licenses and related services.
- Applicant Tracking & Recruiting
- HRIS & Core HR
- Revenue
- $90.0M
- Employees
- 600
- Founded
- 2010
- Headquarters
- San Francisco, United States of America
What 11 Arbolus experts think of SMARTRECRUITER
NPS scores are highly positive, with 60% rating 8 or higher and 30% rating 9 or above, indicating broad promoter status. Renewal intent is strong, with customers representing all spend tiers and major roles indicating intent to renew. Implementation stage results show 70% with more than 1 year of use, highlighting platform stickiness. The quantitative data reflects high satisfaction, long-term commitment, and limited negative sentiment.Positive
Who reviewed SMARTRECRUITER
- C-Suite 45% (5)
- Director 27% (3)
- Manager 27% (3)
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Sentiment
36 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Oct 8
- Mar 8
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 34 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 100% 2 answers
- 100% 2 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by SMARTRECRUITER customersMore in Data & Analytics and Workplace & Productivity
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