ShiftBase
Shiftbase provides cloud-based workforce management software that helps businesses schedule employees, track time and attendance, and manage HR data, primarily serving SMBs in sectors such as retail, hospitality, and healthcare. The platform is offered on a subscription basis and is used by managers and employees via web and mobile applications.
- Workforce Management & Scheduling
- HRIS & Core HR
- Revenue
- $6.0M
- Employees
- 70
- Founded
- 2011
- Headquarters
- The Hague, Netherlands
What 5 Arbolus experts think of ShiftBase
NPS scores are strong, with most responses at 8–10. Renewal intent is high, with the vast majority indicating intent to renew, though one expert is unsure. All experts are in the 'MoreThan1Year' implementation stage, illustrating stickiness and sustained usage. Feedback themes include extensive features, strong support, ease of use, and compliance fit. Security around location spoofing is flagged as a con by one user, but does not seem to impact overall sentiment.Overall Customer Sentiment: Positive
Who reviewed ShiftBase
- C-Suite 100% (5)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about ShiftBase.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Dec 9
- Jan 8
- Feb 8
- Jul 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 22 across 3 companies.
Praised
- Support Excellence
- Mission-Critical Operations Backbone
- Comprehensive Capabilities
- Growth in Regulatory Compliance Needs
Criticised
- Desire for Future Cost Reduction
- Non-essential for Small Teams
- Location Spoofing Risk
- Security Concerns
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 75% 4 answers
- 8.7/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
Top alternatives
Most weighed by ShiftBase customers
Report
More in Workplace & Productivity and HR & Workforce
Other companies in both categories with a customer report.
For people who use ShiftBase
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