Seresco
Seresco is a Spanish technology and services company that provides payroll outsourcing, human resources administration, and IT solutions for public and private sector organizations. It offers managed payroll and HR BPO services, software implementation, and IT infrastructure and consulting, generating revenue through recurring service contracts and project-based engagements. The company also supports clients with digital transformation, geographic information systems, and other specialized technology services.
- HRIS & Core HR
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 750
- Founded
- 1969
- Headquarters
- Oviedo, Spain
What 8 Arbolus experts think of Seresco
Seresco generates strongly positive NPS (range: 8–10) among most customer experts, particularly among high spenders and those with more than one year’s use. Renewal intent is high—all major spenders plan to renew, while uncertainty is limited to lower spend or new users. Implementation stickiness is evident, with the majority in long-term or advanced phases. Key qualitative themes are trust in compliance, local support, and operational stability. Some express desire for modernization and increased automation. Overall Customer Sentiment: Positive
Who reviewed Seresco
- C-Suite 50% (4)
- Director 17% (1)
- Manager 33% (3)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about Seresco.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 3
- Detractors 1
Cumulative NPS by month
+0 over 4 months- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 10 across 3 companies.
Praised
- Flexible Managed Service with Strong Support
- Regulatory Compliance and Local Expertise
- Bundled Offer and Centralized HR Solution
- Platform Modernization and Analytics
Criticised
- Automation and Competitive Threat
- Cost and Development Risk
- Compliance and Hosting Risk
- Limited Predictive Analytics
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 0% 1 answer
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
Top alternatives
Most weighed by Seresco customers
Report
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