Ekimetrics
Ekimetrics is a data science and AI consulting firm that helps large enterprises use data, advanced analytics, and machine learning to improve marketing performance, customer strategy, and operational decision-making. It provides advisory, analytics implementation, and proprietary tools across sectors such as retail, consumer goods, financial services, and automotive. The company generates revenue through consulting projects, analytics programs, and recurring software and data products.
- Business Intelligence & Dashboards
- Marketing Analytics & Attribution
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 2006
- Headquarters
- Paris, France
What 28 Arbolus experts think of Ekimetrics
NPS ranges from 7–10 among most experts, with two outliers at 4 and 5. The majority indicate a positive renewal intent, especially those with more than one year of implementation. Stickiness is high outside of isolated offboarding or pilot users. Key themes include strong adaptability, positive integration and innovation feedback, but recurring concerns on customization costs, reporting evolution, and opacity in modeling. Some users in pilot or transition stages express uncertainty or lower satisfaction, but high-value users are predominantly positive. Overall Customer Sentiment: Positive
Who reviewed Ekimetrics
- C-Suite 61% (17)
- Director 36% (10)
- Manager 4% (1)
Employer names and spend open in the full report, along with the other 25 customers.
Everything 28 customers told us about Ekimetrics.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
25 Net Promoter Score, from 28 scored reviews- Promoters 8
- Passives 19
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 27 across 3 companies.
Praised
- Greater Integration with Internal Systems
- Expand ERP/IT Use Cases
- Accelerate Internalization and Granularity
- Strong Stakeholder Engagement
Criticised
- Switching Due to Lack of Business Impact
- Competing Internal AI and Data Platforms
- Black Box Modeling and Lack of Adaptation
- Customer Service Inconsistency
What customers say
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 54% 13 answers
- 75% 8 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Ekimetrics customers
Report
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