Elastic Workplace Search (commercial deployments)
Elastic Workplace Search is a commercial search solution from Elastic that provides unified search across enterprise content sources such as Google Drive, Microsoft 365, Salesforce, and internal applications. It is built on the Elastic Stack and sold as a managed cloud service or self-managed software subscription to organizations that need secure, relevance-tuned search for employees and customers. Revenue is generated through tiered subscription plans and support services.
- Search & Knowledge Management
- Document Management & E-signature
- Knowledge Management & Collaboration
- Revenue
- $1.2B
- Employees
- 3,000
- Founded
- 2012
- Headquarters
- Mountain View, United States of America
What 157 Arbolus experts think of Elastic Workplace Search (commercial deployments)
NPS scores are predominantly high, with 25 out of 35 experts giving a score of 8 or higher. Renewal intent is strong among high spenders, influencers, and IT leaders, with very few expressing hesitance or a no-renewal position. A majority have implemented the product for over a year, demonstrating stickiness and maturity in adoption. Key positive themes include impactful enterprise search, information accessibility, and productivity gains. The limited negative sentiment is seen among a small minority of users with lower engagement or atypical deployment needs.Overall Customer Sentiment: Positive
Who reviewed Elastic Workplace Search (commercial deployments)
- C-Suite 72% (113)
- Director 16% (25)
- Manager 12% (19)
Employer names and spend open in the full report, along with the other 154 customers.
Everything 157 customers told us about Elastic Workplace Search (commercial deployments).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
38 Net Promoter Score, from 157 scored reviews- Promoters 72
- Passives 73
- Detractors 12
Cumulative NPS by month
+1 over 6 months- May 7
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 9 reviews, accumulated up to each month. Category median 36 across 9 companies.
Praised
- Productivity Improvement
- Integration and Flexibility
- Unified Search Experience
- Greater Vertical Customization
Criticised
- Workflow Gaps
- Platform Vendors' Push
- Competitive Adoption of AI
- Limited Out-of-the-Box Features for Unique Workflows
What customers say
Renewal intent
Plan to renew 82%Plan to renew, by seniority
- 84% 50 answers
- 79% 14 answers
- 67% 6 answers
- 100% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Elastic Workplace Search (commercial deployments) customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use Elastic Workplace Search (commercial deployments)
Do you use Elastic Workplace Search (commercial deployments) at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 157 customers of Elastic Workplace Search (commercial deployments) have already contributed
Takes a few minutes. Your identity stays anonymous.