Cybereason
Cybereason is a cybersecurity company that provides endpoint detection and response (EDR), extended detection and response (XDR), and managed detection and response (MDR) solutions to enterprises and government organizations. Its cloud-native platform uses behavioral analytics and threat intelligence to detect, investigate, and remediate advanced cyber threats across endpoints and networks. The company generates revenue through subscriptions to its software platform and associated managed security and professional services.
- Endpoint & Device Security
- Security Operations (SIEM/SOAR)
- Network & Cloud Security
- Revenue
- $180.0M
- Employees
- 900
- Founded
- 2012
- Headquarters
- Boston, United States of America
What 37 Arbolus experts think of Cybereason
NPS scores range from 1 to 10 with most ratings clustered in 7-9, indicating generally favorable sentiment. Renewal intent aligns with higher spend and maturity of implementation. Customers in mature deployment stages (>1 year) express higher satisfaction, citing strong threat detection and good integration. Key expert feedback themes highlight behavioral analytics and SOC efficiency as positives, with complexity and pricing as main concerns.Overall Customer Sentiment: Positive
Who reviewed Cybereason
- C-Suite 76% (28)
- Director 11% (4)
- Manager 14% (5)
Employer names and spend open in the full report, along with the other 34 customers.
Everything 37 customers told us about Cybereason.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
8 Net Promoter Score, from 37 scored reviews- Promoters 11
- Passives 18
- Detractors 8
Cumulative NPS by month
+0 over 6 months- Sep 7
- Feb 4
- Jul 7
- Aug 8
- Sep 7
- Oct 7
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 36 across 7 companies.
Praised
- Reduce Analyst Workload Through Automation
- Enhance AI-Driven Investigations
- Broader XDR and Seamless Integration
- Behavioral Threat Detection
Criticised
- Competition from Leading Platforms
- AI-Driven Differentiation by Rivals
- Consolidation and Feature Parity
- Licensing Costs at Scale
What customers say
Renewal intent
Plan to renew 45%Plan to renew, by seniority
- 39% 18 answers
- 100% 2 answers
- 50% 2 answers
- 7.7/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 1.5/10 Average score from customers not renewing
Top alternatives
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Report
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