CybSafe
CybSafe is a cybersecurity awareness and human risk management platform that helps organizations measure, manage, and reduce security behaviors that lead to breaches. Its cloud-based software delivers personalized security training, phishing simulations, and behavioral analytics to enterprises and public sector customers on a subscription basis.
- Security Operations (SIEM/SOAR)
- Cybersecurity Services
- Revenue
- $12.0M
- Employees
- 120
- Founded
- 2017
- Headquarters
- Londonderry County Borough, United Kingdom
What 7 Arbolus experts think of CybSafe
NPS scores are highly positive with 43% giving a 9, 14% an 8, while 29% are passives (6-7). 57% have a stated intention to renew, all of whom are high spenders beyond one year of implementation, while 43% express uncertainty—predominantly among pilot users or those live less than one year. Stickiness is strongest among mature deployments, with positive sentiment driven primarily by experienced, high-value users. Overall Customer Sentiment: Positive
Who reviewed CybSafe
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 2
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Jan 8
- Mar 7
- Jun 7
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 0% 1 answer
- 100% 1 answer
- 8.7/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
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