CYDERES
CYDERES is a cybersecurity services provider that offers managed detection and response, security operations center-as-a-service, identity and access management, and consulting services to enterprises and government organizations. The company helps clients monitor, detect, and respond to cyber threats around the clock using a combination of proprietary platforms, cloud-native technologies, and security analysts. CYDERES generates revenue through recurring managed security service contracts and professional services engagements.
- Cybersecurity Services
- Security Operations (SIEM/SOAR)
- Revenue
- $120.0M
- Employees
- 600
- Founded
- 2012
- Headquarters
- Kansas City, United States of America
What 5 Arbolus experts think of CYDERES
NPS scores within the sample range from 6 to 9, indicating generally positive sentiment among Users and Influencers. Renewal intent leans positive but is mixed, with a significant subset expressing uncertainty despite higher spend levels. Stickiness is moderately high, with most implementations in place for less than a year, suggesting recent adoption but limited long-term retention data. Key quantitative themes are high satisfaction in smaller accounts and caution in larger, more strategic engagements.Overall Customer Sentiment: Positive
Who reviewed CYDERES
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 2
- Detractors 1
Cumulative NPS by month
+1 over 5 months- Dec 7
- Jan 8
- Feb 8
- Apr 8
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 9/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
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