CYERA

cyera.com · New York City, United States of America

Cyera is a data security platform that automatically discovers, classifies, and monitors sensitive data across cloud and SaaS environments to help enterprises understand where data resides, who has access, and how it is used. The company sells its SaaS solution to mid-market and large organizations, enabling data security posture management, compliance, and risk reduction. Revenue is generated through subscription-based licensing and related enterprise services.

  • Data Privacy & Protection
  • Security Operations (SIEM/SOAR)
Revenue
$35.0M
Employees
250
Founded
2021
Headquarters
New York City, United States of America

What 19 Arbolus experts think of CYERA

NPS ratings are consistently strong (85% 8+), with positive renewal intent from high spenders and long-term users. Customers highlight rapid deployment, risk reduction, robust data discovery, and responsive support. Some concerns exist around operational overhead and alert management, causing hesitation among a minority of mid-tier spenders regarding renewal. The prevailing expert theme is that Cyera delivers measurable security improvements with manageable cost and complexity. Overall Customer Sentiment: Positive

Who reviewed CYERA

Total customers 19 19 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 79% (15)
  • Director 16% (3)
  • Manager 5% (1)
Executive C-Suite NPS 8 Undecided
Strategy Leader Manager NPS 8 Will renew
Data Leader C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 16 customers.

Everything 19 customers told us about CYERA.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

47 Net Promoter Score, from 19 scored reviews
  • Promoters 9
  • Passives 10
  • Detractors 0

Cumulative NPS by month

+1 over 6 months
  • Feb 8
  • Mar 8
  • May 8
  • Jun 8
  • Aug 9
  • Sep 9

Net Promoter Score across 8 reviews, accumulated up to each month. Category median 41 across 8 companies.

Praised

  • Comprehensive Classification and Compliance
  • Customer Service and Industry Dedication
  • Rapid Time-to-Value and Usability
  • Foundational Investment Justifies Budget Growth

Criticised

  • Market Entrant and Scaling Risks
  • Operational Overhead and Alert Volume
  • Automated Remediation Gaps
  • Alert Fatigue and Feature Creep

What customers say

Comprehensive Classification and Compliance
“Cyera's data identification, classification, and governance meet or exceed big players. It's strong on compliance, and the total cost aligns with value delivered.”
Customer Service and Industry Dedication
“Great customer service and a true passion for the industry set Cyera apart from vendors just seeking revenue. They offer free training and certification, which resonates with veterans.”
Rapid Time-to-Value and Usability
“I give Cyera a 9 out of 10. The time to value is exceptional, with results in hours—not weeks. The UI is intuitive even for non-technical stakeholders on my team.”

Renewal intent

Plan to renew 69%
  • Will renew 11
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 62% 13 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 8.3/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

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