CYOLO

cyolo.io · Tel Aviv, Israel

Cyolo provides a zero-trust secure remote access platform that enables organizations to connect users, third parties, and devices to applications and industrial systems without using traditional VPNs. Its software focuses on identity-based access, segmentation, and monitoring to protect IT and OT environments, particularly in critical infrastructure and industrial sectors. The company sells its solution to mid-market and enterprise customers through subscriptions and related services.

  • Network & Cloud Security
  • Identity & Access Management
Revenue
$8.0M
Employees
80
Founded
2019
Headquarters
Tel Aviv, Israel

What 8 Arbolus experts think of CYOLO

Most respondents report strong satisfaction: 50% gave NPS of 9–10, while only 25% are neutral (NPS 6), and 25% are moderately satisfied (NPS 7–8). High NPS correlates with higher spend and confirmed renewal intent, especially among long-standing users. 50% of experts are in the 'MoreThan1Year' implementation stage, aligning with positive sentiment and renewal. Notably, uncertain renewal intent clusters among low and mid spenders with less mature implementations. Overall Customer Sentiment: Positive

Who reviewed CYOLO

Total customers 8 8 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 88% (7)
  • Director 12% (1)
Risk Manager C-Suite NPS 7 Undecided
Executive C-Suite NPS 9 Will renew
Engineering Leader C-Suite NPS 7 Undecided

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+1 over 4 months
  • Jun 7
  • Apr 8
  • May 9
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 100% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers

For people who use CYOLO

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