Dataprise
Dataprise is a managed IT and cybersecurity services provider that delivers outsourced IT support, cloud services, security operations, and strategic consulting to mid-market and enterprise organizations. The company offers managed service plans, project-based consulting, and security operations center (SOC) services on a recurring and project-fee basis. Its clients span industries such as professional services, healthcare, education, and government contractors across the United States.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $250.0M
- Employees
- 1,200
- Founded
- 1995
- Headquarters
- Rockville, United States of America
What 12 Arbolus experts think of Dataprise
NPS scores range from 5 to 9, with an average around 7.5, indicating generally positive but varied sentiment. 67% of respondents indicate a clear intent to renew, with 25% remaining unsure and 8% undecided. The majority of customers report being in MoreThan1Year or LessThan1Year stages, with a small segment in Pilot. High spenders and long-term adopters display stronger satisfaction and stickiness, suggesting alignment between platform maturity and customer sentiment. Key themes include robust integration, reliable support, and value realization at scale.Overall Customer Sentiment: Positive
Who reviewed Dataprise
- C-Suite 83% (10)
- Manager 17% (2)
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Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 5
- Detractors 3
Cumulative NPS by month
+0 over 4 months- Oct 8
- Mar 7
- Feb 7
- Apr 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 8 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 73%Plan to renew, by seniority
- 67% 9 answers
- 100% 2 answers
- 7.9/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
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