Devolutions
Devolutions is a Canadian software company that develops remote access, privileged access management, and password management tools for IT professionals and SMBs. Its products, including Remote Desktop Manager and Devolutions Server, help organizations securely manage remote connections, credentials, and privileged accounts across on‑premises and cloud environments. The company generates revenue through subscriptions and licenses for its software solutions and related support services.
- Identity & Access Management
- Cybersecurity Services
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2010
- Headquarters
- Lavaltrie, Canada
What 10 Arbolus experts think of Devolutions
NPS scores across all respondents range from 6 to 10, with a majority in the 8+ range, reflecting broad satisfaction among established users. Positive renewal intent is observed in over half of the expert pool, especially in those with more than one year of usage and higher spend.Customers in the pilot phase display greater uncertainty, with one high spender explicitly indicating no intention to renew. Stickiness is stronger among those already fully deployed, and there is a direct relationship between advanced implementation stage and higher sentiment.Overall Customer Sentiment: Positive
Who reviewed Devolutions
- C-Suite 89% (9)
- Manager 11% (1)
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Sentiment
30 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Mar 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 34 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 63% 8 answers
- 0% 1 answer
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by Devolutions customers
More in Workplace & Productivity and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
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