Anydesk
AnyDesk develops remote desktop and remote access software that allows individuals and organizations to securely connect to and control computers and devices from anywhere. Its platform is used for IT support, remote work, and collaboration across Windows, macOS, Linux, mobile, and embedded systems, and it generates revenue through commercial licenses and subscriptions for business and enterprise users.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $60.0M
- Employees
- 300
- Founded
- 2014
- Headquarters
- Berlin Treptow, Germany
What 51 Arbolus experts think of Anydesk
NPS scores are broadly positive, with a majority in the 8–10 range and only isolated detractors. Renewal intent is strong among the majority of IT leaders and operations executives, with only a minority reporting attrition due to cost, compliance, or changing requirements. Stickiness is high, as most customers report usage well beyond one year and embedding in critical workflows. Key themes include user satisfaction, efficient remote access, robust support, and pricing sensitivity; a minority raise complaints about compliance gaps and license pricing.Overall Customer Sentiment: Positive
Who reviewed Anydesk
- C-Suite 55% (28)
- Director 30% (15)
- Manager 15% (8)
Employer names and spend open in the full report, along with the other 48 customers.
Everything 51 customers told us about Anydesk.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
31 Net Promoter Score, from 51 scored reviews- Promoters 26
- Passives 15
- Detractors 10
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 41 across 7 companies.
Praised
- Simple User Experience
- Reliable Fast Performance
- Affordable and Flexible Pricing
- Unified Endpoint Management Integration
Criticised
- Price Increases and Licensing Friction
- Vendor Consolidation and Standardization
- Security or Compliance Incidents
- Limited Enterprise ITSM Integration
What customers say
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 43% 21 answers
- 100% 10 answers
- 80% 5 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 5.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Anydesk customers
Report
More in Workplace & Productivity and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Anydesk
Do you use Anydesk at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 51 customers of Anydesk have already contributed
Takes a few minutes. Your identity stays anonymous.