Apstra

juniper.net · Sunnyvale, United States of America

Apstra, now part of Juniper Networks, provides intent-based networking software that automates the design, deployment, and operations of data center networks for enterprises and service providers. Its platform abstracts multi-vendor network infrastructure into a single management and automation layer, helping customers improve reliability, speed, and visibility while reducing operational complexity. Revenue is generated through software licenses and subscriptions, along with related support and services.

  • Cloud Infrastructure & Hosting
  • IT Consulting & Implementation
Revenue
$40.0M
Employees
200
Founded
2014
Headquarters
Sunnyvale, United States of America

What 6 Arbolus experts think of Apstra

NPS distribution shows 60% positive scores (NPS 8-10) and 40% neutral to slightly positive (NPS 5-7). Three out of five experts confirm a strong renewal intent, notably among those in the mid to high spend brackets with more than one year of implementation. Stickiness is high, with 67% of respondents in the ‘more than one year’ implementation stage, reflecting established adoption. Key themes include high satisfaction and loyalty among high-value customers, and neutral/moderate sentiment where spend and renewal certainty are lower.Overall Customer Sentiment: Positive

Who reviewed Apstra

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Revenue Leader C-Suite NPS 5 Undecided
Data Leader C-Suite NPS 8 Will renew
Executive C-Suite NPS 10

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+0 over 3 months
  • Apr 8
  • May 8
  • Jun 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

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