Arista Networks

arista.com · Santa Clara, United States of America

Arista Networks is a networking hardware and software company that designs and sells high‑performance switches, routers, and cloud networking software for large data centers, cloud providers, enterprises, and campus environments. Its products are built around its EOS (Extensible Operating System) software and are sold through direct and channel sales to organizations that need scalable, low‑latency, and programmable network infrastructure. The company generates revenue primarily from hardware sales, software licenses, and related support and services.

  • Cloud Infrastructure & Hosting
  • Network & Cloud Security
Revenue
$5.6B
Employees
4,200
Founded
2004
Headquarters
Santa Clara, United States of America

What 13 Arbolus experts think of Arista Networks

NPS scores are skewed positive with 55% scoring 9 or 10, indicating strong loyalty, while 18% are neutral (NPS 7-8), and the remainder score 5-7. Among customers with spend data, all high spenders report Positive NPS (6+). Renewal intent is clearly stated as Yes for all high spenders; only the lower spend segment reports Not Sure or OffBoarding, correlating with lower NPS and shorter implementation tenure. Stickiness is high, with 73% of all respondents (and all Yes-renewers) in the >1 year usage bracket, indicating deep adoption. Positive

Who reviewed Arista Networks

Total customers 13 13 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 73% (9)
  • Director 27% (4)
Engineering Partner C-Suite NPS 5
Operations Leader Director NPS 6 Will renew
Revenue Partner Director NPS 10

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Sentiment

30 Net Promoter Score, from 13 scored reviews
  • Promoters 6
  • Passives 5
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • May 7
  • Jun 8
  • Aug 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 40 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 2 answers
  • 7.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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