Juniper
Juniper Networks is a global provider of networking hardware, software, and services that power high-performance networks for enterprises, cloud providers, and telecommunications carriers. The company generates revenue by selling routers, switches, security and SD-WAN products, network operating systems, and related support, maintenance, and professional services. Its solutions are used to build and secure data centers, campus and branch networks, and wide-area networks worldwide.
- Cloud Infrastructure & Hosting
- Network & Cloud Security
- Managed IT & Cloud Services
- Revenue
- $5.5B
- Employees
- 10,500
- Founded
- 1996
- Headquarters
- Sunnyvale, United States of America
What 5 Arbolus experts think of Juniper
NPS data reveals a positive skew, with scores between 6 and 9 from experienced users and influencers, and influencers largely indicating renewal intent. Uncertainty is evident in responses with lower spend and less clarity on implementation stage. Stickiness is strongest among technical users, with feedback citing AI-driven performance and reliability as positives, and concerns around subscription costs and talent pool as key negatives.Overall Customer Sentiment: Positive
Who reviewed Juniper
- C-Suite 50% (3)
- Director 50% (3)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Juniper.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Jul 9
- Apr 8
- Jun 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 45 across 2 companies.
Praised
- Expand AI Operating Model
- Clarify and Simplify Licensing
- Talent Development
- Performance-Per-Dollar
Criticised
- Talent Pool Limitation
- Licensing Complexity and Costs
- Security and Patch History
- Switching Due to Skills Scarcity
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 100% 1 answer
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Top alternatives
Most weighed by Juniper customers
Report
More in IT Infrastructure & Cloud and Security & Compliance
Other companies in both categories with a customer report.
For people who use Juniper
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