Kaltura
Kaltura is a video experience cloud company that provides software and APIs for video creation, management, streaming, virtual events, and TV experiences to enterprises, educational institutions, and media companies. Its platform supports use cases such as corporate communications, training, virtual classrooms, video portals, and over-the-top (OTT) TV services, generating revenue through SaaS subscriptions, usage-based fees, and professional services. Kaltura also offers integrations and customization for customers deploying large-scale or specialized video solutions.
- Cloud Infrastructure & Hosting
- Document & Vision AI
- Revenue
- $180.0M
- Employees
- 750
- Founded
- 2006
- Headquarters
- New York City, United States of America
What 6 Arbolus experts think of Kaltura
NPS scores cluster around 7-10, with 33% Promoters (NPS 9-10), 50% Passives (NPS 7-8), and no clear Detractors. 67% of respondents stated clear renewal intent, and most customers have used Kaltura for over a year, signaling product stickiness. Key themes include stable satisfaction among high spenders and early-stage uncertainty among pilot users.Overall Customer Sentiment: Positive
Who reviewed Kaltura
- C-Suite 50% (3)
- Director 33% (2)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Cumulative NPS by month
-2 over 4 months- Mar 10
- Apr 9
- May 9
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 2 answers
- 100% 2 answers
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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