APC by Schneider Electric

apc.com · United States of America

APC by Schneider Electric provides power protection and management solutions, including uninterruptible power supplies (UPS), surge protection, racks, cooling, and related software and services for data centers, edge computing sites, commercial facilities, and home/office IT environments. The company sells through distributors, resellers, and direct channels to enterprises, small and midsize businesses, and consumers worldwide. Its offerings help ensure power availability, reliability, and monitoring for critical IT and infrastructure equipment.

  • Cloud Infrastructure & Hosting
  • IT Consulting & Implementation
Revenue
$3.5B
Employees
20,000
Founded
1981
Headquarters
United States of America

What 17 Arbolus experts think of APC by Schneider Electric

NPS scores are strongly positive, with 86% of scores at 9 or 10. Renewal intent is highest among Influencers with significant spend, and adoption shows a heavy tilt toward long-term use (>1 year) across most customers. Pilot and short-term implementations are the minority. The data points to reliable performance and satisfaction as key drivers. Overall Customer Sentiment: Positive

Who reviewed APC by Schneider Electric

Total customers 17 16 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 73% (12)
  • Manager 27% (5)
Revenue Leader C-Suite NPS 7
Security Leader C-Suite NPS 10
Operations Leader C-Suite NPS 10 Will renew

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Sentiment

82 Net Promoter Score, from 17 scored reviews
  • Promoters 14
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Mar 10
  • Apr 9
  • May 9
  • Jul 9
  • Aug 9
  • Oct 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 71 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Manager 0% 1 answer
  • Not specified 100% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 9.5/10 Average score from undecided customers

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