Bookwire GmbH
Bookwire GmbH is a digital publishing services provider that helps publishers, authors, and content owners distribute, manage, and market e‑books and audiobooks across global online retailers and platforms. The company offers a SaaS-based distribution and analytics platform, along with related services such as metadata management, conversion, and royalty reporting. It generates revenue through software licensing, distribution fees, and value-added services to publishing clients.
- IT Consulting & Implementation
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 2010
- Headquarters
- Frankfurt am Main, Germany
What 10 Arbolus experts think of Bookwire GmbH
NPS scores are predominantly 8–9 (80% of responses), indicating high satisfaction. Renewal intent is 100% Yes among those who answered (all Influencers and some Users). Stickiness is validated by pilot, less-than-one-year, and more-than-one-year implementation stages, with exit (offboarding) noted in just 20% of User respondents. Key theme: strong early satisfaction and renewal momentum among Influencers with mid-to-high spend.Overall Customer Sentiment: Positive
Who reviewed Bookwire GmbH
- C-Suite 56% (6)
- Director 11% (1)
- Manager 33% (3)
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Sentiment
60 Net Promoter Score, from 10 scored reviews- Promoters 6
- Passives 4
- Detractors 0
Cumulative NPS by month
-1 over 6 months- Jan 9
- Mar 8
- Apr 8
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 55 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 2 answers
- 9/10 Average score from customers who will renew
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