CAIS

caisgroup.com · New York City, United States of America

CAIS is a financial technology platform that provides independent financial advisors and wealth managers with access to alternative investment products such as private equity, private credit, hedge funds, and real assets. The company offers a curated marketplace, due diligence, and education tools, along with integrated transaction and reporting workflows, and earns revenue through platform and distribution fees from asset managers and advisory firms. Its solutions are used by RIAs, broker-dealers, and other wealth management institutions to streamline sourcing and managing alternative investments for end clients.

  • Wealth & Investment Software
  • Financial Planning & Analysis
  • Workflow Automation
Revenue
$90.0M
Employees
450
Founded
2009
Headquarters
New York City, United States of America

What 5 Arbolus experts think of CAIS

NPS scores are predominantly 8 (80% of responses), with a single User reporting an NPS of 4. Renewal intent is generally positive or 'Yes,' though one high-spend Influencer is 'Not Sure.' Most respondents are at MoreThan1Year implementation stage, correlating with established sentiment and deeper platform familiarity. The dominant themes from the data reflect steady satisfaction and a propensity to renew, with isolated uncertainty among larger spenders or specific user types.Overall Customer Sentiment: Positive

Who reviewed CAIS

Total customers 5 3 current · 2 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 40% (2)
  • Director 40% (2)
  • Manager 20% (1)
Operations Leader Director NPS 8 Will renew
Executive Director NPS 8 Will renew
Not specified Manager NPS 4

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • May 8
  • Feb 8
  • Mar 7
  • May 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -13 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 100% 2 answers
  • 8/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by CAIS customers

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