Cantaloupe (Malvern) (NAS: CTLP)
Cantaloupe, Inc. provides unattended retail technology and payment solutions, offering point-of-sale devices, cashless payment processing, and cloud-based management software for vending, micro markets, and self-service retail operators. The company serves operators of vending machines, kiosks, laundromats, EV chargers, and other unattended retail endpoints, generating revenue from hardware sales, transaction processing fees, and software-as-a-service subscriptions. Its platform helps customers monitor inventory, optimize routes, and manage payments and reporting across distributed machines.
- Payment Processing
- Data Integration & ETL
- Project & Work Management
- Revenue
- $260.0M
- Employees
- 450
- Founded
- 1992
- Headquarters
- Malvern, United States of America
What 6 Arbolus experts think of Cantaloupe (Malvern) (NAS: CTLP)
NPS distribution is strongly skewed positive, with two 9s and a 10, and the lowest reported score being 7. Over 67% of responses indicate an implementation stage of more than one year, correlating with strong satisfaction and intent to renew. Renewal intent is positive among those who have been with Cantaloupe for longer, while uncertainty is slightly higher among recent adopters. The chief theme from the quantitative data is durable satisfaction over time.Overall Customer Sentiment: Positive
Who reviewed Cantaloupe (Malvern) (NAS: CTLP)
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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