Splashtop, Inc.
Splashtop, Inc. provides remote access and remote support software that allows individuals, businesses, and IT service providers to securely access and control computers and devices from anywhere. Its products are used for IT support, remote work, education, and remote lab access, sold via subscriptions to organizations of all sizes worldwide.
- Cloud Infrastructure & Hosting
- IT Consulting & Implementation
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 2006
- Headquarters
- Cupertino, United States of America
What 11 Arbolus experts think of Splashtop, Inc.
NPS feedback is predominantly positive: 40% of scores are 9, 40% are 8, and 20% are 7, with no negative scores. 90% of respondents indicate a clear intent to renew, especially among high and mid spenders. 80% have deployed Splashtop for more than one year, reflecting high stickiness and integration into core workflows. The few uncertain or lower NPS scores align with lower spend or Influencer segments.Overall Customer Sentiment: Positive
Who reviewed Splashtop, Inc.
- C-Suite 50% (6)
- Director 50% (6)
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Sentiment
45 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Mar 8
- Nov 8
- Mar 8
- May 9
- Jun 8
- Aug 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 34 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 90%Plan to renew, by seniority
- 100% 4 answers
- 80% 5 answers
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
Top alternatives
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