Diligent KYC

diligentkyc.com · Londonderry County Borough, United Kingdom

Diligent KYC provides know-your-customer (KYC) and anti-money laundering (AML) compliance services and software to financial institutions and regulated businesses, helping them verify customer identities, screen against sanctions and watchlists, and manage ongoing due diligence. The company typically charges subscription and service fees for access to its platform, data checks, and managed compliance workflows.

  • Fraud Detection & Prevention
  • IT Consulting & Implementation
Revenue
$3.5M
Employees
25
Founded
2018
Headquarters
Londonderry County Borough, United Kingdom

What 5 Arbolus experts think of Diligent KYC

NPS scores are consistently high, with all responses in the 8–9 range, indicating a strong promoter sentiment. Renewal intent is 100%, with no respondents indicating uncertainty or attrition risk. The stickiness of the customer base is affirmed by a 60% share reporting use for more than one year, typically within high spend brackets. Overall, quantitative data reveals a theme of robust satisfaction driven by reliable KYC processes and integration depth.Overall Customer Sentiment: Positive

Who reviewed Diligent KYC

Total customers 5 3 current · 2 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Product Leader C-Suite NPS 8 Will renew
Executive C-Suite NPS 9 Will renew
Legal Leader C-Suite NPS 9 Will renew

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Sentiment

60 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 8.6/10 Average score from customers who will renew

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