DNV
DNV is a global assurance and risk management company that provides classification, certification, technical advisory, software, and independent expert services to industries such as maritime, energy, and healthcare. It helps organizations manage safety, quality, and environmental risk, comply with standards and regulations, and improve operational performance. Revenue is generated through professional services, audits, inspections, and licensing of specialized software tools.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $2.6B
- Employees
- 13,000
- Founded
- 1864
- Headquarters
- Norway
What 37 Arbolus experts think of DNV
NPS for DNV is strongly positive, with a median above 8 and multiple experts rating it 9 or 10. Renewal intent where stated tends toward 'Yes', especially among high spenders and influencers. Most respondents are in the 'MoreThan1Year' adoption stage, indicating high stickiness. The primary positive themes are technical credibility, independent validation, engineering depth, and ability to support complex asset and project decisions. Some users note that for narrower, operational-only requirements, specialist providers may offer better flexibility and speed. There is also growing demand for cloud-native and automated decision intelligence in DNV's markets.Overall Customer Sentiment: Positive
Who reviewed DNV
- C-Suite 59% (22)
- Director 27% (10)
- Manager 14% (5)
Employer names and spend open in the full report, along with the other 34 customers.
Everything 37 customers told us about DNV.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
29 Net Promoter Score, from 37 scored reviews- Promoters 16
- Passives 16
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 11 across 3 companies.
Praised
- Trusted Independent Validation
- Credible Methodologies Supporting Investment
- Industry Acceptance and Engineering Depth
- Growth in Renewable and Offshore Budgets
Criticised
- Incremental Workflow Substitution
- AI-Native and Cloud Competitors
- Switching for Specific Performance Gains
- Need for Greater Automation
What customers say
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 75% 8 answers
- 43% 7 answers
- 33% 3 answers
- 8.7/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 8.3/10 Average score from customers not renewing
Top alternatives
Most weighed by DNV customers
Report
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
For people who use DNV
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