DöhlerGroup
DöhlerGroup is a global manufacturer and supplier of natural ingredients, ingredient systems, and integrated solutions for the food, beverage, and nutrition industries, including flavors, colors, sweetening systems, and plant-based ingredients. The company serves brand owners, bottlers, and food manufacturers worldwide, generating revenue through the development, production, and sale of customized ingredient solutions and related services. It operates production sites, application labs, and sales offices across multiple regions to support product development and formulation for its customers.
- Manufacturing Execution & Quality
- IT Consulting & Implementation
- Revenue
- $2.5B
- Employees
- 10,000
- Founded
- 1838
- Headquarters
- Darmstadt, Germany
What 11 Arbolus experts think of DöhlerGroup
NPS scores are generally strong, with 62% of contributors giving scores of 8-10. Renewal intent is mixed: among those who shared renewal intent, there is one definite yes and two not sure responses. All contributors indicating a time with DöhlerGroup of over a year suggest established relationships and product stickiness. Key themes include consistent satisfaction, with few detractors, and moderate uncertainty about future renewal, particularly among influential high-spend customers.Overall Customer Sentiment: Positive
Who reviewed DöhlerGroup
- C-Suite 70% (8)
- Director 10% (1)
- Manager 20% (2)
Employer names and spend open once the report publishes.
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Sentiment
36 Net Promoter Score, from 11 scored reviews- Promoters 5
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 4 months- Feb 8
- Mar 8
- Apr 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 36 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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