E Tech Group
E Tech Group is a systems integrator and engineering services firm that designs, implements, and maintains industrial automation, control, and information systems for manufacturers and industrial facilities across sectors such as life sciences, food and beverage, and utilities. The company provides consulting, design, programming, and integration of automation platforms, SCADA, MES, and related OT/IT systems, generating revenue through project-based engagements and ongoing support services. Its clients are primarily mid-sized to large industrial and infrastructure operators in North America.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $120.0M
- Employees
- 500
- Founded
- 1993
- Headquarters
- West Chester, United States of America
What 6 Arbolus experts think of E Tech Group
NPS scores are concentrated in the 7–10 range, with 71% scoring NPS 9 or above. All responses with disclosed spend indicate definite renewal intent, while one engagement (influencer, consulting) is 'Not Sure'. Every respondent is in the 'MoreThan1Year' implementation stage, indicating mature deployments and strong stickiness. The data suggests a pattern of high satisfaction among high spenders, with the key themes being long-term value and perceived quality of ongoing support.Overall Customer Sentiment: Positive
Who reviewed E Tech Group
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
66 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 2
- Detractors 0
Cumulative NPS by month
+1 over 3 months- Jan 7
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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