EDAG

edag.com · Wiesbaden, Germany

EDAG is a global engineering services provider specializing in the development of vehicles, production plants, and smart mobility solutions for automotive and industrial manufacturers. The company offers design, product development, production engineering, and consulting services, generating revenue through long-term engineering projects and outsourcing engagements with OEMs and tier-1 suppliers. It also supports clients with digitalization, software, and electrification projects across the mobility value chain.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$950.0M
Employees
9,000
Founded
1969
Headquarters
Wiesbaden, Germany

What 5 Arbolus experts think of EDAG

NPS distribution ranges from 3 to 9, with a concentration of high scores (8-9) among Users and mixed scores among Influencers. Renewal intent is polarized: some high-spend Influencers signal renewal while another expresses uncertainty. Stickiness varies, with both long-term and offboarding customers present. Key quantitative theme is high satisfaction among Users, but variance among high-spend decision-makers shows a potential challenge in retaining large accounts.Overall Customer Sentiment: Neutral

Who reviewed EDAG

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Executive C-Suite NPS 3 Undecided
Engineering Leader Director NPS 8
Engineering Leader C-Suite NPS 9

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Feb 8
  • Mar 8
  • Jun 7
  • Aug 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 3/10 Average score from undecided customers

For people who use EDAG

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