Element Materials Technology
Element Materials Technology is a global testing, inspection, and certification company that provides materials testing, product qualification, calibration, and regulatory compliance services to customers in sectors such as aerospace, transportation, energy, medical, and industrial manufacturing. It operates a network of laboratories that generate revenue through fee-based testing programs, certification projects, and ongoing quality assurance contracts. The company helps clients validate safety, performance, and regulatory conformity of materials, components, and products throughout their lifecycle.
- IT Consulting & Implementation
- Revenue
- $1.5B
- Employees
- 9,500
- Founded
- 2010
- Headquarters
- Londonderry County Borough, United Kingdom
What 8 Arbolus experts think of Element Materials Technology
NPS is consistently high, with all scores between 7 and 10, and no detractors. Renewal intent is positive for the only respondent who reported it, and the majority of users are in the 'More Than 1 Year' implementation stage, indicating durability. Key themes are high satisfaction, long-term use, and engagement from both users and influencers.Overall Customer Sentiment: Positive
Who reviewed Element Materials Technology
- C-Suite 50% (4)
- Director 38% (3)
- Manager 12% (1)
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Sentiment
50 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Dec 9
- Feb 10
- Mar 9
- Jun 8
- Jul 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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