emids
emids is a healthcare-focused digital transformation and IT services company that provides consulting, product engineering, data and analytics, and managed services to payers, providers, health tech firms, and life sciences organizations. It helps clients modernize core platforms, build and integrate digital products, and leverage cloud and data to improve clinical, operational, and member experiences. The company generates revenue through project-based consulting, long-term outsourcing engagements, and technology implementation services.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $350.0M
- Employees
- 3,500
- Founded
- 1999
- Headquarters
- Franklinton, United States of America
What 11 Arbolus experts think of emids
The NPS scores are concentrated in the 7-9 range, with no scores below 6, reflecting generally satisfied users. 66% of experts with renewal intent indicated 'Yes', and another 33% are 'Not Sure,' with no negative renewal intent. Most customers are in the MoreThan1Year implementation stage, indicating solution stickiness. Key sentiment drivers include positive impact on large-scale projects, strong support, and consistent delivery.Overall Customer Sentiment: Positive
Who reviewed emids
- C-Suite 64% (7)
- Director 27% (3)
- Manager 9% (1)
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Sentiment
18 Net Promoter Score, from 11 scored reviews- Promoters 3
- Passives 7
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Nov 7
- Dec 8
- Jan 8
- Feb 8
- Apr 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 18 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 40% 5 answers
- 100% 2 answers
- 100% 1 answer
- 7.8/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
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