ENCORA
Encora is a Dominican Republic–based provider of IT consulting and software development services, offering custom application development, systems integration, and technology solutions for businesses in various industries. The company generates revenue through project-based engagements and ongoing managed services for local and regional clients.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $6.0M
- Employees
- 80
- Founded
- 2010
- Headquarters
- Santo Domingo, Dominican Republic
What 12 Arbolus experts think of ENCORA
NPS scores cluster in the upper mid-range, with 67% of responses being either 8 or 9, suggesting a generally favorable view. Renewal intent is mixed: only 1 expert declared clear intent to renew, with the remainder unsure—a signal of moderate renewal confidence. Implementation stage data is limited, but where provided, over 40% are in use for more than 1 year, indicating a meaningful degree of solution stickiness.Key themes from quantitative insights include a positive reception among Influencer roles and high spenders, with variability in clarity around renewal intentions. Overall Customer Sentiment: Neutral
Who reviewed ENCORA
- C-Suite 92% (11)
- Director 8% (1)
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Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 1
- Passives 11
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 8%Plan to renew, by seniority
- 9% 11 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
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