Ensemble Health Partners
Ensemble Health Partners is a healthcare revenue cycle management company that provides outsourced and technology-enabled services to hospitals, health systems, and physician groups to improve billing, collections, and overall financial performance. It offers end-to-end revenue cycle operations, consulting, and analytics solutions, typically under long-term service agreements where it is paid through fees and performance-based arrangements. The company focuses on optimizing patient access, coding, billing, and accounts receivable to increase net revenue and reduce denials for provider organizations.
- Revenue Cycle Management
- IT Consulting & Implementation
- Revenue
- $1.2B
- Employees
- 8,400
- Founded
- 2014
- Headquarters
- Cincinnati, United States of America
What 25 Arbolus experts think of Ensemble Health Partners
NPS distribution predominantly falls in the 7–9 range, indicating strong satisfaction. Renewal intent is highly favorable, with the vast majority confirming future engagement and only a small minority expressing uncertainty. Stickiness is robust, as almost all respondents have used Ensemble for over a year, reflecting deep-rooted implementations and operational reliance. Key feedback highlights strong stability, tangible financial gains, and scalable solutions, while minor concerns center on customization limitations and cost. Overall Customer Sentiment: Positive
Who reviewed Ensemble Health Partners
- C-Suite 80% (20)
- Director 12% (3)
- Manager 8% (2)
Employer names and spend open in the full report, along with the other 22 customers.
Everything 25 customers told us about Ensemble Health Partners.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
24 Net Promoter Score, from 25 scored reviews- Promoters 8
- Passives 15
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jan 8
- Feb 8
- Mar 8
- Apr 8
- Jun 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 25 across 2 companies.
Praised
- High Service Stability
- Cutting-Edge Analytics and Technology
- Comprehensive Revenue Impact
- Broader Analytics Adoption
Criticised
- Cybersecurity Breaches
- Underperformance on Financial Metrics
- Innovation and Future-Proofing
- Cost and Price Flexibility
What customers say
Renewal intent
Plan to renew 79%Plan to renew, by seniority
- 91% 11 answers
- 0% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
Top alternatives
Most weighed by Ensemble Health Partners customers
Report
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