Endava
Endava is a global technology services company that designs, builds, and operates digital platforms and enterprise software for clients in sectors such as payments, financial services, TMT, retail, and mobility. It provides consulting, agile software development, cloud and DevOps, data and automation, and managed services, typically on a nearshore delivery model. The company generates revenue through long-term outsourcing contracts and project-based engagements with mid-sized and large enterprises.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $1.0B
- Employees
- 12,000
- Founded
- 2000
- Headquarters
- Londonderry County Borough, United Kingdom
What 20 Arbolus experts think of Endava
NPS scores cluster around 7–8, indicating overall moderate satisfaction with few detractors and one low outlier at 4. Most experts express positive or stable intent to renew, with some expressing uncertainty primarily linked to cost considerations and regional capabilities. Implementation stages are predominantly post go-live (MoreThan1Year) with a handful of recent (reliable project delivery, language fit, effective customization, but premium pricing and regional capability gaps noted by a minority. Overall Customer Sentiment: Positive
Who reviewed Endava
- C-Suite 80% (16)
- Director 15% (3)
- Manager 5% (1)
Employer names and spend open in the full report, along with the other 17 customers.
Everything 20 customers told us about Endava.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-10 Net Promoter Score, from 20 scored reviews- Promoters 3
- Passives 12
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Sep 7
- Oct 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 10 across 4 companies.
Praised
- Scalability and Flexibility
- Strong Support and Customization
- Language and Regional Expertise
- Flexible Pricing and Scalability
Criticised
- Rising Workforce Costs
- Insufficient Regional Compliance or Language Coverage
- Competitive Professional Services Market
- Pricing Constraints
What customers say
Renewal intent
Plan to renew 13%Plan to renew, by seniority
- 9% 11 answers
- 33% 3 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 8.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Endava customers
Report
More in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
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