Globant
Globant is a global IT services and consulting company that designs, builds, and operates digital products and platforms for enterprises across industries. It provides software development, cloud, AI, and digital transformation services, typically through long-term outsourcing and project-based engagements. The company generates revenue by delivering technology consulting, custom software engineering, and managed services to large and mid-market clients worldwide.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $2.0B
- Employees
- 30,000
- Founded
- 2003
- Headquarters
- New York City, United States of America
What 63 Arbolus experts think of Globant
NPS scores are predominantly positive, with over 70% of responses in the 8–10 range and several 9s and 10s from key enterprise users. Renewal intent is strong among high-value accounts, with IT and operations leaders expressing satisfaction, but smaller clients and pilot programs indicate uncertainty about future spend. Stickiness is high: most customers have over a year of usage, few have churned, and implementation is ongoing in large accounts. Expert feedback consistently praises Globant's engineering scale, rapid deployment, and AI innovation, though concerns remain about deep industry specialization and integration complexity.Overall Customer Sentiment: Positive
Who reviewed Globant
- C-Suite 71% (45)
- Director 16% (10)
- Manager 13% (8)
Employer names and spend open in the full report, along with the other 60 customers.
Everything 63 customers told us about Globant.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 63 scored reviews- Promoters 23
- Passives 30
- Detractors 10
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 20 across 3 companies.
Praised
- Competitive Pricing and Delivery Model
- Deeper Industrial Analytics
- Broader Automated AI Integration
- Cost-Effective Innovation
Criticised
- AI-Driven Vendor Replacement
- Integration and Delivery Consistency Shortcomings
- Niche Competitors with Better Domain Expertise
- Heavy Integration Middleware Requirements
What customers say
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 38% 29 answers
- 60% 5 answers
- 60% 5 answers
- 8.3/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Globant customers
Report
More in Consulting & Professional Services and IT Infrastructure & Cloud
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