Arbolus Intelligence

Granola Technology

granola.team · San Francisco, United States of America

Granola Technology is a software development studio that designs and builds custom web and mobile applications for clients, with a focus on modern product design and engineering. It generates revenue through project-based development fees and related technical consulting services.

  • IT Consulting & Implementation
Listed in
Revenue
$2.5M
Employees
15
Founded
2019
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of Granola Technology

NPS scores are uniformly high (8–10), indicating strong advocacy and satisfaction among both Users and Influencers. All respondents with renewal data intend to continue (100% renewal intent in provided responses). Stickiness is substantiated by the majority reporting over a year of use. Key themes driving sentiment are privacy protection, enhanced note capabilities, and platform design excellence. The main caution involves platform limitation (Mac-only), missing integrations, and cost competitiveness versus bundled incumbents.Overall Customer Sentiment: Positive

Who reviewed Granola Technology

Total customers 8 7 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 12% (1)
  • Manager 12% (1)
Executive Director NPS 9 Will renew Submitted Jul 2026
Data Executive C-Suite NPS 8 Submitted Jul 2026
Not specified C-Suite NPS 9 Submitted Jul 2026

Employer names and spend open in the full report, along with the other 5 customers.

Everything 8 customers told us about Granola Technology.

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Sentiment

75 Net Promoter Score, from 8 scored reviews
  • Promoters 6
  • Passives 2
  • Detractors 0

Praised

  • Design and Search Experience
  • Superior Privacy and No Bot Model
  • High-Quality AI-Enhanced Notes
  • Automated Integrations and Workflow

Criticised

  • Native AI in Meeting Platforms
  • Crowded and Fast-Moving Market
  • Competitor Feature Parity
  • Basic Integrations vs Competition

What customers say

Design and Search Experience
“Granola feels like a native Mac app—minimal, fast, and easy to use. I can find exactly what was said in any past meeting via keyword search.”
Superior Privacy and No Bot Model
“I appreciate that Granola works locally on my Mac and does not use a bot to join calls, which is important for sensitive meetings.”
High-Quality AI-Enhanced Notes
“The app merges my typed notes with the transcript to produce structured summaries and action items, which feels like having a chief of staff in every meeting.”

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • 8.7/10 Average score from customers who will renew

Report

Customer Report - Aug 2026 Aug 2026 8 + 0

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