Guidehouse
Guidehouse is a global consulting firm that provides management, technology, and risk consulting services to clients in the public sector, healthcare, financial services, energy, and other regulated industries. It helps organizations with strategy, digital transformation, risk management, and operational improvement, generating revenue through project-based consulting engagements and long-term advisory contracts. The company often works with government agencies and large enterprises on complex regulatory, compliance, and modernization initiatives.
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $2.9B
- Employees
- 17,000
- Founded
- 2018
- Headquarters
- McLeansboro, United States of America
What 14 Arbolus experts think of Guidehouse
NPS scores cluster in the 7–9 range with 62% of respondents scoring 8 or 9. Only one NPS of 6 is reported, indicating generally positive sentiment. Renewal intent is less clear, with 36% stating 'Not Sure', 18% 'Yes', and 9% 'No'. Implementation maturity is skewed toward long-term users, with 42% in 'MoreThan1Year'. Key themes are sustained positive experience and evolving uncertainty in commitment beyond pilot/offboarding stages.Overall Customer Sentiment: Positive
Who reviewed Guidehouse
- C-Suite 86% (12)
- Director 14% (2)
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Sentiment
35 Net Promoter Score, from 14 scored reviews- Promoters 6
- Passives 7
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 8
- Feb 8
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 35 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 40% 5 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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