Harman DTS
Harman DTS (Digital Transformation Solutions) is the engineering and IT services division of Harman, providing product engineering, cloud, data, AI, and connected solutions for enterprises across industries such as automotive, healthcare, industrial, and communications. The unit designs, builds, and manages custom software platforms, embedded systems, and digital products, typically operating on a project and managed-services basis. It serves global clients with end-to-end consulting, development, and integration services to modernize technology stacks and enable connected experiences.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $600.0M
- Employees
- 7,000
- Founded
- 2004
- Headquarters
- Bengaluru, India
What 31 Arbolus experts think of Harman DTS
NPS trends are strong: most experts provide scores of 7-10, with a majority favoring 8 or above. Renewal intent is high among large spenders and long-term users, with clearly articulated satisfaction drivers (flexibility, ability to handle evolving requirements, innovative solutions). Implementation stickiness is supported by over 90% of responses citing a duration of more than a year. Critical expert feedback highlights domain expertise, adaptability, reliable delivery, and minor gaps in regulatory understanding or advanced AI entertainment features. Overall, customers exhibit strong satisfaction, loyalty, and growth orientation toward Harman DTS.Overall Customer Sentiment: Positive
Who reviewed Harman DTS
- C-Suite 58% (18)
- Director 39% (12)
- Manager 3% (1)
Employer names and spend open in the full report, along with the other 28 customers.
Everything 31 customers told us about Harman DTS.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
25 Net Promoter Score, from 31 scored reviews- Promoters 10
- Passives 19
- Detractors 2
Cumulative NPS by month
+0 over 5 months- May 8
- Jun 8
- Dec 8
- Jan 8
- Aug 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Praised
- Domain Expertise and Flexibility
- Ability to Meet Dynamic Requirements
- Strong Delivery and Industry Knowledge
- Growth in Digital and Cloud Engineering
Criticised
- Need for Technical Product Ownership
- Regulatory Understanding and Speed
- Limited AI Monetization in Automotive
- Failure to Meet Deadlines
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 56% 18 answers
- 55% 11 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
Top alternatives
Most weighed by Harman DTS customers
Report
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